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    • Please Note

    Orion has made the difficult decision to close our warehouse facility in the Netherlands. With the continuing supply chain/logistics challenges and slowness in the economy we have found that it is not economically feasible to maintain operations in the UK and Europe.

    We have therefore stopped taking orders on this website. We apologize for any inconvenience.

    We will continue to have Orion dealers in Europe to meet the needs of Orion consumers. We will also continue to honor the 30-Day product return period as well as honoring the Orion warranty for purchases made in the UK and Europe.

    Our US-based Customer Service Representatives are here to help. Contact them via email at support@telescope.com or in the United Kingdom, via phone at 0-800-041-8146 (Monday-Friday between the hours of 1300 and 2400 GMT).

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    Holiday Ordering Hours Holiday Customer Service Hours Holiday Ship Schedule Holiday Shipping Promotions Holiday Product Packaging Holiday Return Policy

    Home arrow Orion Holiday Information

    Orion Holiday Information

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    Holiday Ordering Hours

    How and when can I place my order?

    Online: 24 hours a day, 7 days a week at www.OrionTelescopes.eu
    Phone: During holiday customer service hours at 0800-915443 in France, 0800-183-0404 in Germany, 0-800-041-8146 in the United Kingdom, and 00-1-831-763-7000 (not toll-free) in all other countries. Please note: Our sales reps do not speak languages other than English. We thank you for your understanding.

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    Holiday Customer Service Hours

    We have a highly trained sales and support staff who are knowledgeable about our products and willing and able to help you make an informed buying decision, and even assist you after the sale. We're experienced, knowledgeable and, perhaps uncharacteristically in this day and age, available to serve you person-to-person. And, during the holiday season, we have extended our service hours to include Sunday and additional time on Saturday.

    December 4 -
    December 13    		 Monday through Friday 1230 - 2400 UTC
    Saturday 1600 - 2400 UTC
    Sunday 1700 - 2300 UTC
    December 14 -
    December 22    		 Monday through Friday 1400 - 2400 UTC
    Saturday 1600 - 2400 UTC
    Closed Sunday
    December 23 Thursday 1400 - 2200 UTC
    Closed December 24-26 for the Christmas Holiday
    December 27 -
    December 29    		 Monday through Wednesday 1400 - 2400 UTC
    December 30 Thursday 1600 - 2200 UTC
    Closed December 31-January 1 for the New Years Holiday

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    Holiday Shipping Schedule & Cut-Off Dates

    What are the order cut-off dates for pre-Christmas delivery?
    Refer to the table below to determine the best shipping option for your destination. Orders for in-stock items placed by 5pm UTC ship the following working day. Please note that if there are credit card authorization or verification issues a delay in shipping may occur.

    Country
    Code    		 Country
    Name    		 Delivery
    Time
    Economy
    (working days)    		 Last Day to
    order for
    Economy delivery
    on 24/12/21*    		 Delivery Time
    Expedited (working days)
    +1 Day for
    pkgs > 68kgs    		 Last Day to
    order for
    Expedited delivery
    on 24/12/21*
    AT Austria approximately 6-8 days 14/12/21 4-5 days 18/12/21
    BE Belgium approximately 6-8 days 14/12/21 4-5 days 18/12/21
    CZ Czech Republic approximately 6-8 days 14/12/21 4-5 days 18/12/21
    DK Denmark approximately 6-8 days 14/12/21 4-5 days 18/12/21
    EE Estonia approximately 6-8 days 14/12/21 4-5 days 18/12/21
    FI Finland approximately 6-8 days 14/12/21 4-5 days 18/12/21
    FR France approximately 6-8 days 14/12/21 4-5 days 18/12/21
    DE Germany approximately 6-8 days 14/12/21 4-5 days 18/12/21
    HU Hungary approximately 6-8 days 14/12/21 4-5 days 18/12/21
    IE Ireland approximately 6-8 days 14/12/21 4-5 days 18/12/21
    IT Italy approximately 6-8 days 14/12/21 4-5 days 18/12/21
    LU Luxembourg approximately 6-8 days 14/12/21 4-5 days 18/12/21
    NL Netherlands approximately 6-8 days 14/12/21 4-5 days 18/12/21
    PL Poland approximately 6-8 days 14/12/21 4-5 days 18/12/21
    PT Portugal approximately 6-8 days 14/12/21 4-5 days 18/12/21
    SK Slovakia approximately 6-8 days 14/12/21 4-5 days 18/12/21
    SI Slovenia approximately 6-8 days 14/12/21 4-5 days 18/12/21
    ES Spain (Mainland) approximately 6-8 days 14/12/21 4-5 days 18/12/21
    SE Sweden approximately 6-8 days 14/12/21 4-5 days 18/12/21
    GB United Kingdom approximately 6-8 days 14/12/21 4-5 days 18/12/21

    *NOTE: Exceptions to the above mentioned dates include very large shipments (> 30kg Economy and > 68kg Express) which require additional time for delivery.


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    Holiday Shipping Promotions

    Free Shipping on Orders Totaling €75 or More
    To qualify for free standard per-order shipping and per-item shipping, your order must total at least €75 including VAT. This offer is not valid on orders in process or previous purchases. Offer does not apply to expedited shipping charges.

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    Product Packaging

    NOTE: Many of our products may be shipped in boxes that reveal their contents. Please keep this in mind when making your shipping arrangements.

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    Holiday Return Policy

    During the holiday we extend our satisfaction of guarantee return period. Orders purchased as holiday gifts may be returned until January 31st (received back by Orion by this date). The person receiving an Orion gift will have time to ensure it's just what they want.

    * Holiday cut-off dates are not guaranteed if shipments are delayed due to payment issues, including orders where the billing address information does not match the information on file with your credit card issuer or orders where the shipping address is different than the billing address and the difference cannot be verified with the cardholder. Weather conditions may prevent delivery within stated shipping timeframes.

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    Payment Options
    Since 1975

    Why Buy From Orion

    • 30 Day Money Back Guarantee
    • Safe & Secure Shopping
    • Next Day Shipping
    • Easy Returns
    • Sale Price Guarantee
    • Free Technical Support
    More Information
    Shop Our Catalogs

    Shop Our Catalog

    Check out our colorful catalog, filled with hundreds of quality products.

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    About Orion Telescopes & Binoculars

    Since 1975 Orion Telescopes & Binoculars has been offering telescopes for sale direct to customers. Now an employee-owned company, we pride ourselves on an unswerving commitment to best quality products, value and unmatched customer care. Our 100% satisfaction guarantee says it all.

    Orion offers telescopes for every level: Beginner, Intermediate, and Advanced. From our entry-level beginner telescopes for amateur astronomers to our Dobsonian telescopes to our most advanced Cassegrain telescopes and accessories, you can find the best telescope for you. Because we sell direct, we can offer you tremendous value at a great price. Not sure how to choose a telescope? Orion's Telescope Buyer's Guide is a great place to start.

    Orion binoculars are known for quality optics at a great price. We offer binoculars for every viewing interest, including astronomical binoculars, compact binoculars, waterproof binoculars, birding binoculars, and sport and hunting binoculars.

    Orion's telescope and astrophotography accessories will enhance your telescope enjoyment without breaking the bank. Expand your viewing experience with accessories ranging from moon filters to power-boosting Barlow lenses to advanced computerized telescope mounts. Capture breathtaking photos with our affordable astrophotography cameras. And when you're stargazing, Orion's telescope cases and covers, observing gear, red LED flashlights, astronomy books and star charts will make your observing sessions more convenient, comfortable and meaningful.

    At Orion, we are committed to sharing our knowledge and passion for astronomy and astrophotography with the amateur astronomy community. Visit the Orion Community Center for in-depth information on telescopes, binoculars, and astrophotography. You can find astrophotography "how to" tips and share your best astronomy pictures here. Submit astronomy articles, events, and reviews, and even become a featured Orion customer!