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Please Note

Orion has made the difficult decision to close our warehouse facility in the Netherlands. With the continuing supply chain/logistics challenges and slowness in the economy we have found that it is not economically feasible to maintain operations in the UK and Europe.

We have therefore stopped taking orders on this website. We apologize for any inconvenience.

We will continue to have Orion dealers in Europe to meet the needs of Orion consumers. We will also continue to honor the 30-Day product return period as well as honoring the Orion warranty for purchases made in the UK and Europe.

Our US-based Customer Service Representatives are here to help. Contact them via email at support@telescope.com or in the United Kingdom, via phone at 0-800-041-8146 (Monday-Friday between the hours of 1300 and 2400 GMT).

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Warranty

Orion products are covered by a limited, non-transferable warranty. Products sold through our catalog and our websites that do not bear the Orion Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Orion's Limited Warranty does not apply to products that are not Orion-branded, even if packaged or sold with Orion products. Please contact the manufacturer directly for technical support and customer service.

For consumers who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Orion's Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights:

Austria
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Belgium
Warranty claims may be made two years from the date of delivery of the products to the consumer, provided that Orion is notified within one year of the discovery of the defect.

Czech Republic
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Denmark
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Estonia
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Finland
Warranty claims may be made two years from the date of delivery of the products to the consumer.

France
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Germany
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Hungary
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Ireland
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Italy
Warranty claims may be made two years from the date of delivery of the products to the consumer, provided that Orion is notified within two months of the discovery of the defect.

Luxembourg
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Netherlands
Warranty claims may be made at any time provided that Orion is notified within a reasonable amount of time after the discovery of the defect.

Poland
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Portugal
Warranty claims may be made two years from the date of delivery of the products to the consumer, provided that Orion is notified within two months of the discovery of the defect.

Slovakia
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Slovenia
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Spain
Warranty claims may be made two years from the date of delivery of the products to the consumer.

Sweden
Warranty claims may be made two years from the date of delivery of the products to the consumer.

United Kingdom
In England and Wales, warranty claims may be made six years from the date of delivery of the products to the consumer. In Scotland, warranty claims may be made five years from the date of discovery. In all other areas of the United Kingdom, warranty claims made be made two years from the date of delivery of the products to the consumer.