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Availability Details
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If your purchase did not meet your expectations, by law you have the right to withdraw from your purchase within seven working days of receiving your item. If you received your item more than seven working days ago, you may qualify for our 30-Day Money Back Guarantee:
If so, we are happy to accept a return and refund the purchase price. Shipping and Handling charges are not refundable unless you cancel your online purchase within seven working days of the day when you receive your purchase. In such a case, we will refund the standard shipping charges you paid (premium charges for expedited shipping are not refundable).
All returns require advanced return authorization which can be received by emailing us at eureturns@telescope.com.
Please include the following information:
You may include an attachment of a scanned copy of the original packing list with the items being returned noted.
Missing information may delay the handling of the return.
Upon receipt of the email Orion Customer Service will respond with an RMA number for qualifying returns and complete instructions for delivering your product to our warehouse in the Netherlands.
Returns received without an RMA# will not be accepted. Download a return label (Adobe Reader required)
Upon receipt of your returned product to our distribution center in the Netherlands, you can expect to receive a refund to your original payment method within 7-10 business days. Exchanges are not accepted. If you would like to purchase a different product, a new order should be placed at oriontelescopes.eu.
Check out our colorful catalog, filled with hundreds of quality products.
Since 1975 Orion Telescopes & Binoculars has been offering telescopes for sale direct to customers. Now an employee-owned company, we pride ourselves on an unswerving commitment to best quality products, value and unmatched customer care. Our 100% satisfaction guarantee says it all.
Orion offers telescopes for every level: Beginner, Intermediate, and Advanced. From our entry-level beginner telescopes for amateur astronomers to our Dobsonian telescopes to our most advanced Cassegrain telescopes and accessories, you can find the best telescope for you. Because we sell direct, we can offer you tremendous value at a great price. Not sure how to choose a telescope? Orion's Telescope Buyer's Guide is a great place to start.
Orion binoculars are known for quality optics at a great price. We offer binoculars for every viewing interest, including astronomical binoculars, compact binoculars, waterproof binoculars, birding binoculars, and sport and hunting binoculars.
Orion's telescope and astrophotography accessories will enhance your telescope enjoyment without breaking the bank. Expand your viewing experience with accessories ranging from moon filters to power-boosting Barlow lenses to advanced computerized telescope mounts. Capture breathtaking photos with our affordable astrophotography cameras. And when you're stargazing, Orion's telescope cases and covers, observing gear, red LED flashlights, astronomy books and star charts will make your observing sessions more convenient, comfortable and meaningful.
At Orion, we are committed to sharing our knowledge and passion for astronomy and astrophotography with the amateur astronomy community. Visit the Orion Community Center for in-depth information on telescopes, binoculars, and astrophotography. You can find astrophotography "how to" tips and share your best astronomy pictures here. Submit astronomy articles, events, and reviews, and even become a featured Orion customer!