Orion Store
Shopping Cart
0 item(s)

00-1-831-763-7000
Availability Details

  • Telescopes
  • Mounts & Tripods
  • Accessories
  • Astrophotography
  • Binoculars
  • Sale
  • Gift Center
  • Community

    • Please Note

    Orion has made the difficult decision to close our warehouse facility in the Netherlands. With the continuing supply chain/logistics challenges and slowness in the economy we have found that it is not economically feasible to maintain operations in the UK and Europe.

    We have therefore stopped taking orders on this website. We apologize for any inconvenience.

    We will continue to have Orion dealers in Europe to meet the needs of Orion consumers. We will also continue to honor the 30-Day product return period as well as honoring the Orion warranty for purchases made in the UK and Europe.

    Our US-based Customer Service Representatives are here to help. Contact them via email at support@telescope.com or in the United Kingdom, via phone at 0-800-041-8146 (Monday-Friday between the hours of 1300 and 2400 GMT).

    {"closeOnBackgroundClick":true,"bindings":{"bind0":{"fn":"function(){$.fnProxy(arguments,\'#headerOverlay\',OverlayWidget.show,\'OverlayWidget.show\');}","type":"quicklookselected","element":".ql-thumbnail .Quicklook .trigger"}},"effectOnShowSpeed":"1200","dragByBody":false,"dragByHandle":true,"effectOnHide":"fade","effectOnShow":"fade","cssSelector":"ql-thumbnail","effectOnHideSpeed":"1200","allowOffScreenOverlay":false,"effectOnShowOptions":"{}","effectOnHideOptions":"{}","widgetClass":"OverlayWidget","captureClicks":true,"onScreenPadding":10}

    Why Buy From Orion? Contact Us Ordering & Payment Shipping & Delivery Returns Warranty Our Guarantee Dealer Locator
    Home
     
    Customer Service
     
    Returns

    Returns

    If your purchase did not meet your expectations, by law you have the right to withdraw from your purchase within seven working days of receiving your item. If you received your item more than seven working days ago, you may qualify for our 30-Day Money Back Guarantee:

    • Did you purchase your products in the past 30 days?
    • Is the product in new/unused condition?
    • Is it being returned in the original packaging?
    • Are all of the accessories and hardware enclosed?

    If so, we are happy to accept a return and refund the purchase price. Shipping and Handling charges are not refundable unless you cancel your online purchase within seven working days of the day when you receive your purchase. In such a case, we will refund the standard shipping charges you paid (premium charges for expedited shipping are not refundable).

    All returns require advanced return authorization which can be received by emailing us at eureturns@telescope.com.

    Please include the following information:

    • 1. Order number of the order being returned
    • 2. The billing name and address provided with the order
    • 3. The address that the returned product will ship from
    • 4. The name, telephone number and email address for the person we should contact for any additional information.
    • 5. The Item # and description for the product being returned
    • 6. The reason for the return

    You may include an attachment of a scanned copy of the original packing list with the items being returned noted.

    Missing information may delay the handling of the return.

    Upon receipt of the email Orion Customer Service will respond with an RMA number for qualifying returns and complete instructions for delivering your product to our warehouse in the Netherlands.

    Returns received without an RMA# will not be accepted. Download a return label (Adobe Reader required)

    Upon receipt of your returned product to our distribution center in the Netherlands, you can expect to receive a refund to your original payment method within 7-10 business days. Exchanges are not accepted. If you would like to purchase a different product, a new order should be placed at oriontelescopes.eu.

    Payment Options
    Since 1975

    Why Buy From Orion

    • 30 Day Money Back Guarantee
    • Safe & Secure Shopping
    • Next Day Shipping
    • Easy Returns
    • Sale Price Guarantee
    • Free Technical Support
    More Information
    Shop Our Catalogs

    Shop Our Catalog

    Check out our colorful catalog, filled with hundreds of quality products.

    See the eCatalog

    About Orion Telescopes & Binoculars

    Since 1975 Orion Telescopes & Binoculars has been offering telescopes for sale direct to customers. Now an employee-owned company, we pride ourselves on an unswerving commitment to best quality products, value and unmatched customer care. Our 100% satisfaction guarantee says it all.

    Orion offers telescopes for every level: Beginner, Intermediate, and Advanced. From our entry-level beginner telescopes for amateur astronomers to our Dobsonian telescopes to our most advanced Cassegrain telescopes and accessories, you can find the best telescope for you. Because we sell direct, we can offer you tremendous value at a great price. Not sure how to choose a telescope? Orion's Telescope Buyer's Guide is a great place to start.

    Orion binoculars are known for quality optics at a great price. We offer binoculars for every viewing interest, including astronomical binoculars, compact binoculars, waterproof binoculars, birding binoculars, and sport and hunting binoculars.

    Orion's telescope and astrophotography accessories will enhance your telescope enjoyment without breaking the bank. Expand your viewing experience with accessories ranging from moon filters to power-boosting Barlow lenses to advanced computerized telescope mounts. Capture breathtaking photos with our affordable astrophotography cameras. And when you're stargazing, Orion's telescope cases and covers, observing gear, red LED flashlights, astronomy books and star charts will make your observing sessions more convenient, comfortable and meaningful.

    At Orion, we are committed to sharing our knowledge and passion for astronomy and astrophotography with the amateur astronomy community. Visit the Orion Community Center for in-depth information on telescopes, binoculars, and astrophotography. You can find astrophotography "how to" tips and share your best astronomy pictures here. Submit astronomy articles, events, and reviews, and even become a featured Orion customer!